"All consumers have the right to a fair and efficient process for resolving differences with their health plans, health care providers, and the institutions that serve them, including a rigorous system of internal review and an independent system of external review."
– President's Advisory Commission on Consumer Protection and Quality in the Health Care Industry (www.hcqualitycommission.gov).
For more information regarding your patient rights as a health care consumer in the United States, please contact your insurance company.The following link also contains important information concerning your rights as a healthcare consumer, provided by the Kaiser Family Foundation*:
*The Kaiser Family Foundation is non-profit, private operating foundation dedicated to providing information and analysis on health care issues to policymakers, the media, the health care community and the general public. The Foundation is not associated with Kaiser Permanente or Kaiser Industries.